Chapter I Enterprises and Enterprise Organizations
First, the noun explanation:
(middle) 1, enterprise
(easy) 2. control limit
(3) legal person
Second, the single choice
(Yi) 1, the relationship between management range and management level is ().
A is proportional, and B is not.
C structure proportional relation d inverse proportional relation
2. According to the Company Law, the minimum registered capital of a limited liability company is RMB ().
A 30,000 Yuan B 65438+ 10,000 Yuan
C 5 million yuan d 30 thousand yuan
(3) the partnership belongs to ().
A natural person enterprise b legal person enterprise c company d enterprise group
(middle) 4. In the design of enterprise organizational structure, there are both vertical leadership system by function and horizontal leadership system by product (project). This organizational structure belongs to ().
A linear organizational structure b matrix organizational structure
C business organization structure d linear function organization structure
(easy) 5. The most basic and relatively simple structural form is ().
Linear organizational structure b functional organizational structure
C linear employee organizational structure d matrix organizational structure
(difficult) 6. Management scope refers to the person in charge ()
A direct and effective command and management of the number of subordinate departments.
B. Direct and effective command and management of the number of subordinates
Number of all subordinates under command and management
D. Scope of responsibilities and authority
7. According to the Company Law, the minimum registered capital of a one-person limited liability company is RMB ().
A 30,000 Yuan B 65438+ 10,000 Yuan
C 5 million yuan d 30 thousand yuan
8. According to the Company Law, the minimum registered capital of a joint stock limited company is RMB ().
A 30,000 Yuan B 65438+ 10,000 Yuan
C 5 million yuan d 30 thousand yuan
Third, true or false:
(medium) 1, the management scope is small, but there are many management levels, which will form a high-level organization, and on the contrary, it will form an organization in a horizontal organization. ( )
(easy) 2. The management level is inversely proportional to the management scope when the membership conditions of the organization are certain. ( )
(3) Individual enterprises and partnership enterprises are qualified as legal persons. ( )
Fourth, short answer questions
(Yi) 1. What are the basic elements of an enterprise?
(easy) 2. What are the basic types of enterprise organizational structure?
(easy) 3. What is the principle of division of departments?
Chapter I Answers to Enterprises and Enterprise Organizations
First, the noun explanation:
1. Enterprise: refers to an economic organization or entity that integrates various factors of production, provides products or services to the society (1), is profit-seeking, has legal personality (1), operates independently, is responsible for its own profits and losses, and has independent accounting (1).
2. Management scope: refers to the number of subordinates (1) directly managed by a superior manager (1).
3. Legal person: it is the personification of social organizations, which is relative to natural persons. Refers to a social organization established according to law (1 minute), able to independently exercise legal rights (1 minute) and undertake legal obligations (1 minute).
Second, the single choice (each 1 minute)
1D 2A 3A 4B 5A 6B 7B 8C
Three. True or false questions (65438+ 0 point for each question)
1√ 2√ 3×
Fourth, short answer questions
1. What are the basic elements of an enterprise?
(1) personnel (1 min)
(2) Funds (1 min)
(3) Materials and equipment (1)
(4) Time (1)
(5) Information (1)
2. What are the basic types of enterprise organizational structure?
(1) linear system (1)
(2) Linear functional system (1)
(3) Division system (1)
(4) Matrix system (1)
(5) Multidimensional organization (1)
3. What is the principle of division of departments?
(1) principle of effectiveness (2 points)
(2) the principle of specialization (1 min)
(3) the principle of meeting social psychological needs (2 points)
Chapter II Enterprise System and Enterprise Reform
First, the noun explanation:
(in) 1, modern enterprise system
(2) Corporate governance system
Second, the single choice
(Yi) 1. Corporate governance system refers to the protection of the interests of relevant stakeholders with () as the core.
A shareholder b employee c manager d competitor
(Middle) 2. The following is the highest authority of the company ().
A shareholders' meeting b board of directors c board of supervisors d workers' congress
(3), the following is the company's business decision-making body is ()
A shareholders' meeting b board of directors c board of supervisors d workers' congress
Third, true or false:
(Chinese) 1. Company enterprise is a typical form of modern enterprise. ( )
(2) Limited by Share Ltd is the main form of modern enterprises. ( )
(3) When the property right relationship in physical form changes, it will not affect the integrity of the company's property. ( )
Fourth, short answer questions
(medium) 1. What are the characteristics of modern enterprises?
Chapter II Enterprise System and Enterprise Reform Answers
First, the noun explanation:
1. Modern enterprise system: refers to the basic enterprise system that meets the needs of socialized mass production (1), conforms to the norms of market economy (1) and has the characteristics of modern enterprises (1).
2. Corporate governance system: refers to the institutional arrangements made to safeguard the interests of shareholders-centered stakeholders (65,438+0) and balance enterprise power (65,438+0) and decision-making system (65,438+0).
Second, the single choice (each 1 minute)
2A 3B 1A
Three. True or false questions (65438+ 0 point for each question)
1 × 2× 3×
Fourth, short answer questions
1, the characteristics of modern enterprises?
(1) and modern advanced technology (1)
(2) Decentralization and diversification of ownership structure (1)
(3) Separation of ownership and management right (1 min)
(4) Modernization of management (1 min)
(5) It has a large scale, strength and growth ability (1)
Chapter III Management System and Management Theory
First, the noun explanation:
(Middle) 1, Enterprise Management
(2) Corporate culture
Second, the single choice
(Yi) 1, the ancients said: "strategizing, winning thousands of miles away". What kind of function does "strategizing" here reflect? ( )
A planning function b organization function c leadership function d control function
(easy) 2. In the stage of scientific management thought, () advocated the implementation of the "exception principle" in enterprise management.
A Mayo B Taylor C Fa Yueer D Maslow
(easy) 3. It was American psychologists who put forward the "hierarchy of needs theory" ().
Taylor Mayo Maslow
(3) 4. In the ideological stage of behavioral science management, (3) the viewpoint of "social man" was put forward.
A Mayo B Herzberg C Fa Yueer D Barnard
(middle) 5. "Learning organization theory" was put forward by a professor at MIT ().
Michael porter
Peter Sanjay Ansoff
(easy) 6, the founder of the decision-making school, and won the Nobel Prize in economics in 1978 is ().
A Barnard b Simon c Luzon d Mayo
(middle) 7. It belongs to the mentor of enterprise employees, and it is () that acts as the front conductor.
A senior leader b middle leader
C grass-roots leaders d senior leaders
(easy) 8. According to the hierarchy of needs theory, the lowest level of human needs is ()
A physiological needs b safety needs c respect needs d social needs.
(middle) 9. It was () who first put forward the function of management and systematically summarized the principle of 14 of management.
A Owen B Taylor C Fa Yueer D Weber
(easy) 10, the basic function of enterprise management does not include ().
Plan a, plan b, command c, control d organization
(Chinese) 1 1, "Enterprise Reengineering" was put forward by a professor at MIT. He is ()
Michael hammer Peter Senge
Barnard Maslow
(middle) 12, the famous American psychologist () put forward the "two-factor theory".
Maslow herzberg Messer Ma Su
(Difficult) 13. Under what circumstances can money be an "incentive factor" instead of a "health factor" ()
Provide piecework wages for those who can't meet the minimum living standard and are eager to support their families.
B. The bonus that the company quickly gives to individuals who have made extra achievements.
C both of the above situations can make money a "driving force".
D In any case, money is only a "health factor".
(Easy) 14, the section chief and team leader of the production workshop belong to ().
A senior manager b middle manager
C grass-roots managers d middle and senior managers
(Middle) 15, interpersonal skills are the skills that () should have.
A senior manager b middle manager
C grass-roots managers D high school grass-roots managers
(Yi) 16, conceptual skills are the skills that () should have.
A senior manager b middle manager
C grass-roots managers D high school grass-roots managers
(easy) 17, technical skills are the skills that () should have.
A senior manager b middle manager
C grass-roots managers D high school grass-roots managers
(middle) 18, belonging to the core layer of corporate culture is the () culture of the enterprise.
A behavioral culture b material culture
Normative culture d spiritual culture
(middle) 19, belonging to the surface of corporate culture is the () culture of the enterprise.
A behavior or material culture b material culture
Normative culture d spiritual culture
(Middle) 20. Belonging to the middle layer of corporate culture is the () culture of the enterprise.
A behavioral culture b material culture
Normative culture d spiritual culture
(easy) 2 1, the director of the production department of a factory belongs to ().
A senior manager b middle manager
C grass-roots managers d middle and senior managers
(easy) 22. The general manager of industrial and commercial enterprises belongs to ().
A senior manager b middle manager
C grass-roots managers d middle and senior managers
(Middle) 23. Professor of Psychology, Harvard University, USA. 1927, it was () who was invited to participate in and guide the Hawthorne experiment.
A Mayo B Herzberg C Fa Yueer D Barnard
Third, true or false:
(Yi) 1, Simon is the founder of system management school. ( )
(2) The essence of corporate culture is the "humanization" of enterprises, and corporate culture can be transplanted. ( )
(3) The general environment of an enterprise has an indirect impact on a single enterprise, while the task environment has a direct impact on a single enterprise. ( )
(easy) 4. Corporate culture is an objective cultural phenomenon. ( )
(easy) 5. Corporate culture has obvious personality characteristics. ( )
(easy) 6. What belongs to the core of corporate culture is the normative culture of the enterprise. ( )
(difficult) 7. Spiritual culture determines normative culture, which in turn determines behavior or material culture ().
Fourth, short answer questions
(Yi) 1. What is the function of corporate culture?
(easy) 2. What basic skills should enterprise managers have?
(Middle) 3. What are the elements of the management system?
(easy) 4. What is the basic function of enterprise management?
V. Case analysis
Feelings after being promoted to president of the company
Guo Ning was recently appointed as the president of this company which produces mechanical and electrical products. The night before preparing to take over this position, he thought of working in this company for more than 20 years.
He studied industrial management in college, and when he first joined the company as the assistant director of hydraulic assembly unit, he began to feel in a hurry. Thanks to his curiosity and the guidance of his supervisor, he will soon be qualified for the job. Later, he was promoted to manager of assembly department.
As an assistant supervisor, he is mainly responsible for daily operation and management, which is highly technical. Shortly after he became the manager of the assembly department, he found that he needed to do a lot of things. In order to coordinate the assembly work with the production operation of the whole company, he took the initiative to visit several factories and applied what he had learned to practical work. The work is well done.
After six years as an assembly manager, he was promoted to vice president of planning after competing with five competitors. He is confident that he is capable of doing this job well, but because of the complexity of the senior position, he encountered a lot of trouble when he took over. For example, it is difficult for him to predict the product demand after 1 year. Moreover, in his new post, he has to constantly deal with the coordination between marketing, finance, personnel, production and other departments, which he was unfamiliar with in the past. However, he adapted and made achievements. Later, he was promoted to vice president in charge of production. Now he has been promoted to president. He knows that people in senior management positions should have confidence and have the ability to deal with any possible situation, but he also knows that he has not reached such a level. So it not only thinks that it will take office tomorrow, but also starts to worry.
Thinking:
1. Please analyze and summarize Guo Ning's main management responsibilities and skills as an assistant supervisor. (3 points)
2. What management skills do you think are the most important for Guo Ning to become the president of the company? (2 points)
3. Based on this example and what I have learned, compare and summarize the differences in responsibilities and skills between grass-roots managers and senior managers. (3 points)
Chapter III Management System and Management Theory Answers
First, the noun explanation:
1. Enterprise management: coordinating human-centered resources and functional activities in an enterprise through planning, organization, leadership and control (1) to effectively achieve business objectives (1).
2. Corporate culture: refers to the sum of values, codes of conduct, work style and group atmosphere created or gradually formed by an enterprise in the process of production and operation under certain social, political, economic and cultural background conditions (1).
Second, the single choice (each 1 minute)
2B 3D 4A 5C 6B 7C 8A 9C 10B
1 1A 12B 13C 14C 15D 16A 17C 18D 19A 20c 2 1b 22 A 23 A
Three. True or false questions (65438+ 0 point for each question)
1 × 2× 3√ 4√ 5√ 6× 7√
Fourth, short answer questions
1. What is the function of corporate culture?
(1) Guidance function (1 score)
(2) Coagulation function (1)
(3) Excitation function (1)
(4) Constraint function (1 min)
(5) Radiation function (1)
2. As a manager of an enterprise, what basic skills should you have?
For any manager, managers need to have all kinds of management skills, but managers at different levels have different needs for the three skills because of their different positions, roles and functions. (2 points)
(1) Top managers especially need conceptual skills (1).
(2) Grass-roots managers pay more attention to technical skills (1)
(3) For interpersonal skills, every manager needs (1).
3. What are the elements of the management system?
(1) Management objective (1)
(2) Management discipline (1 minute)
(3) Management object (1 min)
(4) Management mechanism and methods (1 min)
(5) Management environment (1)
4. What are the basic functions of enterprise management?
(1) planning function (2 points)
(2) Organizational function (1)
(3) Leadership function (1)
(4) Control function (1 min)
A case study of verb (abbreviation of verb)
Thinking:
1. Please analyze and summarize Guo Ning's main management responsibilities and skills as an assistant supervisor.
2. What management skills do you think are the most important for Guo Ning to become the president of the company?
3. Based on this example and what I have learned, compare and summarize the differences in responsibilities and skills between grass-roots managers and senior managers.
Reference answer:
1, Guo Ning belongs to the first-line manager, who is responsible for implementing the company's decision-making at the grassroots level, specifying the operation plan, and being responsible for on-site command and on-site supervision (2 points).
The skills that should be possessed are technical skills. ( 1)
2. Conceptual skills and interpersonal skills are very important. (2 points)
3. Responsibilities and skills of senior managers: taking decision-making as the main function, representing the organization externally, having the highest status and power internally and being responsible for the overall objectives of the organization. The skills that should be possessed are conceptual skills. (2 points)
Responsibilities and skills of grass-roots managers: responsible for implementing the company's decisions at the grass-roots level, specifying the operation plan, and responsible for on-site command and supervision. The skills that should be possessed are technical skills. ( 1)
Chapter IV Work Plan and Control
First, the noun explanation:
(medium) 1, management by objectives
(Middle) 2. decision-making
(3), management control
Second, the single choice
(middle) 1, in management, the decision is ().
A tasks undertaken by senior management.
B. Tasks undertaken by senior managers and staff officers
C. tasks undertaken by senior and middle managers
Activities that every manager may participate in.
(difficult) 2. The following discussion about management, (? ) is correct.
A is the purpose of management to improve efficiency? The essence of the best management is coordination.
The center of C management coordination is daily affairs, and D management refers to the management of things.
(easy) 3. Management by objectives (BMO) was first put forward by American scholar () in 1954. Now it has been widely used all over the world.
Herzberg michael hammer
Peter drucker Maslow
(middle) 4. When the decision-making scheme is selected, there are many possibilities for the results, and the probability of each result cannot be predicted. This decision-making method refers to ().
A non-deterministic decision-making method B deterministic decision-making method
C risk-based decision-making method D random decision-making method
You are facing the decision whether to buy lottery tickets or not. You know the price of each lottery ticket, the total number of lottery tickets issued in this period, the bonus and the corresponding prize amount. In this case, what is the type of decision?
Deterministic decision b risk decision
C uncertain decision d none of the above three.
(difficult) 6. In management decision-making, many managers think that as long as a satisfactory scheme is selected, it is not necessary to deliberately pursue the optimal scheme. Which of the following explanations do you think is the most convincing for this view?
A There is no so-called optimal scheme in reality, so all the selected schemes are just satisfactory.
B In practical management decision-making, it is often too late to find the best solution because of the tight time.
Because managers don't know what the best decision is, they have to settle for the second best.
D deliberately pursuing the best solution, often because the cost is too high, will eventually lose more than the gain.
(middle) 7. The type of control with repair function after the death of sheep is ().
Pre-control b synchronous control
C feedback control d none of the above three.
(Middle) 8. Among the three types of management control, the control type that can nip in the bud is ().
Pre-control b synchronous control
C feedback control d none of the above three.
(middle) 9. Implement control during the activity. This control type is ().
Pre-control b synchronous control
C feedback control d none of the above three.
(Medium) 10, and the control includes pre-control, synchronous control and feedback control. The control is a () control.
Pre-control b synchronous control
C feedback control d none of the above three.
(Difficult) 1 1, the feedback control corrects ().
Various results determined by
B. Resource allocation and activity process in the next process of implementing the plan
C is a revision of the fait accompli.
D. the deviation between the actual situation of the implementation plan and the planned goal
(Yi) 12, the following statement is incorrect ().
The result of decision A is to choose a satisfactory scheme.
B decision-making is the leader's personal behavior.
Decision-making is an organized collective activity.
There should be several choices in decision-making.
Third, true or false:
(Yi) 1. The result of the decision is to choose an optimal scheme. ( )
(easy) 2. Decision-making is a leader's personal behavior. ( )
(easy) 3. Procedural decision-making is the responsibility of top managers. ( )
(2) 4. Management by objectives is a scientific management method of "grasping the middle and putting both ends". ( )
(middle) 5. Pre-control can make up for it, and feedback control can prevent problems before they happen. ( )
6. Management by objectives is a kind of democratic management, which allows all employees to participate in management. ( )
Fourth, short answer questions
(Yi) 1. What are the characteristics of management by objectives?
(2) What is the basic procedure of planning function?
(Middle) 3. What are the basic steps of management by objectives?
(middle) 4. What control essentials should be mastered in management control?
Verb (abbreviation of verb) calculation problem
(Difficult) (1) When an enterprise produces a product, the monthly fixed cost is 30,000 yuan, the unit variable cost 10 yuan, and the unit product price 15 yuan. Q:
1. output 10000 pieces? ( 1)
2. breakeven point output? ( 1)
3. If the profit target of the enterprise is 35,000 yuan, what is the output? ( 1)
4. If the fixed cost of the enterprise increases by 10000 yuan and the production capacity is 10000 pieces, what is the selling price of the unit product at breakeven? ( 1)
When the profit target is 20,000 yuan, what is the unit product price? ( 1)
(1) (2) If a company plans to produce a product in the next three years, it needs to determine the product batch number. According to the forecast, the market situation probability of this product is: best selling 0.2; Generally 0.5; Slow sales of 0.3. Three mass production schemes are put forward to achieve maximum economic benefits. See table for relevant data: Please use decision tree analysis method to select the scheme.
The profit and loss value of each scheme is ten thousand yuan.
Natural state and probability
Annual profit and loss value
This scheme sells well (0.2) but not well (0.5) (0.3).
Large batch of 40 pieces of 30- 10
Medium batch
Small batch 32
20 20
18 8
14
(3) There are three choices for enterprises to produce a new product. The product has been sold for five years. See table for relevant information. Please use the decision tree method to select options.
The profit and loss value of each scheme is ten thousand yuan.
Natural state and probability
Annual profit and loss value
The scheme is demanding
Requirements in (0.3)
(0.5) Low demand
(0.2) Investment
New (1) 10 4-3 8
Extension (2) 8505
Transformation (Ⅲ) 6312
1。 An enterprise produces a product with an annual output of 1000 pieces, a unit price of 100 yuan, a unit variable cost of 50 yuan, and an annual fixed cost of 40,000 yuan, so as to find the break-even point between output and profit? (2 points)
2. An enterprise has an annual output of 654.38+10,000 radios, with a unit price of 35 yuan, a unit variable cost of 25 yuan and an annual fixed cost of 800,000 yuan, so as to find a break-even point output? ( 1)
3. The total fixed cost for an enterprise to produce a product is 200,000 yuan; The variable cost per unit product is 10 yuan; Product unit price 15 yuan.
Q: (1) What is the break-even point output of this factory? ( 1)
(2) If a profit of 20,000 yuan is to be realized, what should its output be? ( 1)
(3) (5) Enterprises have three choices to produce a new product. The product has been sold for 5 years. See table for relevant information. Please use the decision tree method to select options.
The profit and loss value of each scheme is ten thousand yuan.
Natural state and probability
Annual profit and loss value
The scheme is demanding
Requirements in (0.3)
(0.5) Low demand
(0.2) Investment
New (Ⅰ)104-310
Extension (2) 8506
Transformation (Ⅲ) 6312
(middle) 6. Case study:
Director Greg's goal and control
Greg has been the director of this factory for more than a year. He has just read the statistics of the factory on the realization of this year's goal. The progress of all aspects of the work in the factory was unexpected, and he was too angry to say a word. He remembers that the first thing he did when he became the factory director was to make a series of work plans for the factory himself. Specifically, he wants to solve the problem of waste in factories, solve the problem of overtime work of employees and reduce the transportation cost of waste materials. He specifically stipulated that the cost of purchasing materials should be reduced10%-15% within one year; Reduce the overtime wage cost of workers from the original $65,438+$065,438+$00,000 to $60,000, and reduce the waste transportation cost by 3%. He told the person in charge of his subordinates to care about these specific goals.
However, the year-end statistics he just saw surprised him. The waste of raw materials is more serious than last year. The waste rate of raw materials accounts for 65,438+06% of the total, and the overtime expenses of employees are only reduced to $90,000, which is far from the original goal. The transportation cost has not been reduced at all.
He told this to the deputy director in charge of production and severely criticized the deputy director. The deputy director defended: "I once stressed to the workers that we should pay attention to reducing waste." I thought the workers would do as I asked. " The person in charge of the personnel department also echoed: "I have tried my best to reduce overtime pay." Pay only what must be paid. The person in charge of transportation said, "I'm surprised that I can't reduce the transportation cost." I tried everything. I predict that transportation costs may rise by 3%-4% next year. "
After talking to the heads of relevant parties respectively, Greg called them together to arrange new requirements. He said: "The production department must reduce the cost of raw materials by 10%, and the personnel department must reduce the overtime expenses of employees to 70,000 yuan; That is, the transportation cost should be increased, but it cannot exceed this year's standard. This is our goal for next year. It depends on your grades next year! "
Thinking about the problem:
1. What kind of control mode does director Greg adopt? ( 1)
Do you think the goal of this factory can be achieved next year? (1) Why? (5 points)
(6) Relevant laws and regulations