"The Way of Hewlett-Packard" refers to a set of unique management methods formed by the combination of values, corporate purpose, planning and specific practices of the famous Hewlett-Packard Company in the United States. David packard, one of the founders of Hewlett-Packard Company, gave a detailed introduction in The Way of Hewlett-Packard published in 1995.
Second, the content of the HP way mainly includes the following seven aspects:
1, relying on profits for development
Profit is the first goal. Products are sold in cash, not on credit. We will expand our market share by providing customers with quality products and services rather than lowering prices, and use most of the profits for reinvestment, plus the funds for employees to buy stocks and other cash income as the funds needed for development, rather than relying on long-term loans.
Step 2 be committed to innovation
Hewlett-Packard has been developing products that truly represent technological progress, and is committed to understanding the potential needs of customers and producing thousands of innovative products. 1966, the company established HP Lab as the company's central research institution.
3. Listen to customers' opinions
In Hewlett-Packard Company, the concept of customer service is first manifested in putting forward new ideas and technologies, and developing useful and important products on this basis. The company requires sales staff to work closely with customers in order to solve their problems in the most appropriate and effective way, thus enhancing the value of HP products and services.
Step 4 trust others
HP employs the best talents, emphasizes the importance of close cooperation and stimulates employees' desire to win. This is the source of internal cohesion and creativity of HP. Hewlett-Packard believes that the necessary conditions for an organization to achieve maximum efficiency and success include: selecting the most capable person to take charge of every task in the organization.
5. Expansion of the organization
In a rapidly expanding company, the organizational structure must be changed frequently to meet the needs of market changes. In 1960s, Hewlett-Packard Company achieved rapid expansion through mergers and acquisitions. With the expansion and diversified development of the company, in order to avoid overstaffing, HP adopted the strategy of decentralized operation. HP has established a series of departments to further clarify their respective goals and responsibilities and improve efficiency. Each department is independently responsible for its own product development, manufacturing and sales.
6. Organization and management
HP's "Management by Objectives" (MBO) policy refers to a management system in which people can flexibly strive to achieve those goals in a way that they think is most suitable for performing their duties by clearly putting forward the overall goals and reaching a consensus. Contrary to the control management method, it is the essence of decentralized management philosophy and free enterprise system.
7. Responsibility to society
Companies have the responsibility to fulfill their obligations as good collective citizens, including important responsibilities to employees, customers, suppliers and the whole society, rather than just making profits for shareholders. Hewlett-Packard Company donated $64 million to education and other non-profit organizations on 1994.
Extended data
First, the excellent enterprises advocated by "HP Way" mainly include two aspects:
1. First, pursue growth and healthy financial performance;
2. Secondly, we should be an industry leader with innovative ideas.
Secondly, the five core values of the HP Way are:
1, trust and respect individuals and respect employees;
2. Pursuing the highest achievement and the best;
3. Do things honestly, and don't cheat users, employees or immoral things.
The success of the company depends on everyone's strength, not on one person's strength;
5. Believe in continuous innovation and be flexible.
Baidu encyclopedia-the road to HP