1. unit nature: heating company is a state-owned enterprise and an important part of China's economic development. State-owned enterprises are divided into central enterprises, provincial enterprises and municipal enterprises. The heating company is a municipal enterprise, established by public institutions.
2. Scale: The heating company has a large scale and a wide jurisdiction, and is responsible for urban central heating, pipeline maintenance and heating engineering installation.
3. Service tenet: The heating company always takes the satisfaction of users and the reassurance of the government as its working tenet, and builds a heating customer service emergency repair team with excellent technology and excellent service, which is on duty 24 hours a day, ready to accept the help and customer service of heating users and solve problems for heating users.