What is the return process of clothing enterprises?

In the case of customer's request for return, the clerk may not be the owner, so he can discuss with the store manager and seek the best solution according to the return regulations of their respective companies. If the customer has brought the goods, first check whether the clothes are caused by quality problems or the customer's own reasons, then ask the customer to show the computer sales receipt of the day for verification, and then ask the superior. The district chief should be able to do so, and then return the goods to the customer according to the return regulations, return the credit card and return the cash, then keep the computer sales receipt, and then make a new return form, indicating the date, article number, transaction amount and return reason. Receipts and receipts are returned to the company together with the returned clothes. During this period, you may meet two kinds of customers: one is rational, and this kind of customer may be easier to talk to. As long as what you do is similar to his own wishes and there is not much difference, he will be more honest; There is another kind of sensibility, so we should pay attention to it. He may be very excited and angry at first, and some of them are incurable. Try to be the god of customers, have a good service attitude, smile and be patient, and maintain the image of the company and product brands.